MB-910: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Question #: 251
Topic #: 1
HOTSPOT –
A company maintains a group of commercial buildings. The company implements Dynamics 365 Field Service.
A new employee is hired. The employee holds several advanced certifications for maintaining specific types of industrial air filtration units.
You need to add the new employee as a resource in the system.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: D
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Question #: 252
Topic #: 1
HOTSPOT –
A company maintains a group of commercial buildings. The company implements Dynamics 365 Field Service.
A new employee is hired. The employee holds several advanced certifications for maintaining specific types of industrial air filtration units.
You need to add the new employee as a resource in the system.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: B
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Question #: 253
Topic #: 1
HOTSPOT –
A company maintains a group of commercial buildings. The company implements Dynamics 365 Field Service.
A new employee is hired. The employee holds several advanced certifications for maintaining specific types of industrial air filtration units.
You need to add the new employee as a resource in the system.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 254
Topic #: 1
HOTSPOT –
A company maintains a group of commercial buildings. The company implements Dynamics 365 Field Service.
A new employee is hired. The employee holds several advanced certifications for maintaining specific types of industrial air filtration units.
You need to add the new employee as a resource in the system.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: A
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Question #: 255
Topic #: 1
HOTSPOT –
A company maintains a group of commercial buildings. The company implements Dynamics 365 Field Service.
A new employee is hired. The employee holds several advanced certifications for maintaining specific types of industrial air filtration units.
You need to add the new employee as a resource in the system.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: A
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Question #: 256
Topic #: 1
HOTSPOT –
An air-conditioning repair company uses Dynamics 365 Field Service. Customers and users report several issues.
What should you use to resolve each issue? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: A
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Question #: 257
Topic #: 1
HOTSPOT –
An air-conditioning repair company uses Dynamics 365 Field Service. Customers and users report several issues.
What should you use to resolve each issue? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: A
———————————————————————-

Question #: 258
Topic #: 1
HOTSPOT –
An air-conditioning repair company uses Dynamics 365 Field Service. Customers and users report several issues.
What should you use to resolve each issue? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: A
———————————————————————-

Question #: 259
Topic #: 1
HOTSPOT –
An air-conditioning repair company uses Dynamics 365 Field Service. Customers and users report several issues.
What should you use to resolve each issue? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: B
———————————————————————-

Question #: 260
Topic #: 1
HOTSPOT –
An air-conditioning repair company uses Dynamics 365 Field Service. Customers and users report several issues.
What should you use to resolve each issue? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: A
———————————————————————-

Question #: 261
Topic #: 1
A company is implementing Dynamics 365 Project Operations to manage projects for customers.
You are training project managers on how to enter statements of work into the new system.
You need to ensure that the number of hours and the hourly rate for each item are entered.
Where must the project managers enter the required information?

A. Project contracts
B. Project stages
C. Project accounting
D. Resource management
E. Project tracking

Selected Answer: A
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Question #: 262
Topic #: 1
A company is implementing Dynamics 365 Project Operations to manage projects for customers.
You are training project managers on how to enter statements of work into the new system.
You need to ensure that the number of hours and the hourly rate for each item are entered.
Where must the project managers enter the required information?

A. Project contracts
B. Project stages
C. Project accounting
D. Resource management
E. Project tracking

Selected Answer: A
———————————————————————-

Question #: 263
Topic #: 1
A company is implementing Dynamics 365 Project Operations to manage projects for customers.
You are training project managers on how to enter statements of work into the new system.
You need to ensure that the number of hours and the hourly rate for each item are entered.
Where must the project managers enter the required information?

A. Project contracts
B. Project stages
C. Project accounting
D. Resource management
E. Project tracking

Selected Answer: A
———————————————————————-

Question #: 264
Topic #: 1
A company is implementing Dynamics 365 Project Operations to manage projects for customers.
You are training project managers on how to enter statements of work into the new system.
You need to ensure that the number of hours and the hourly rate for each item are entered.
Where must the project managers enter the required information?

A. Project contracts
B. Project stages
C. Project accounting
D. Resource management
E. Project tracking

Selected Answer: A
———————————————————————-

Question #: 265
Topic #: 1
A company is implementing Dynamics 365 Project Operations to manage projects for customers.
You are training project managers on how to enter statements of work into the new system.
You need to ensure that the number of hours and the hourly rate for each item are entered.
Where must the project managers enter the required information?

A. Project contracts
B. Project stages
C. Project accounting
D. Resource management
E. Project tracking

Selected Answer: A
———————————————————————-

Question #: 266
Topic #: 1
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.
You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Resource skills
B. Resource roles
C. Proficiency models
D. Service-level agreements

Selected Answer: A
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Question #: 267
Topic #: 1
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.
You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Resource skills
B. Resource roles
C. Proficiency models
D. Service-level agreements

Selected Answer: D
———————————————————————-

Question #: 268
Topic #: 1
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.
You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Resource skills
B. Resource roles
C. Proficiency models
D. Service-level agreements

Selected Answer: A
———————————————————————-

Question #: 269
Topic #: 1
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.
You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Resource skills
B. Resource roles
C. Proficiency models
D. Service-level agreements

Selected Answer: B
———————————————————————-

Question #: 270
Topic #: 1
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.
You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Resource skills
B. Resource roles
C. Proficiency models
D. Service-level agreements

Selected Answer: A
———————————————————————-

Question #: 271
Topic #: 1
You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office.
You need to identify an expert plumber for the client.
What are two possible ways to achieve this goal?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Open the Resource Manager Dashboard and filter Role Utilization by the term expert plumber.
B. Open the client’s project Gantt chart and filter by the term expert plumber.
C. Open the Resource Utilization board and filter by the term expert plumber.
D. Open the Schedule board and filter by the term expert plumber.

Selected Answer: B
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Question #: 272
Topic #: 1
You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office.
You need to identify an expert plumber for the client.
What are two possible ways to achieve this goal?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Open the Resource Manager Dashboard and filter Role Utilization by the term expert plumber.
B. Open the client’s project Gantt chart and filter by the term expert plumber.
C. Open the Resource Utilization board and filter by the term expert plumber.
D. Open the Schedule board and filter by the term expert plumber.

Selected Answer: C
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Question #: 273
Topic #: 1
You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office.
You need to identify an expert plumber for the client.
What are two possible ways to achieve this goal?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Open the Resource Manager Dashboard and filter Role Utilization by the term expert plumber.
B. Open the client’s project Gantt chart and filter by the term expert plumber.
C. Open the Resource Utilization board and filter by the term expert plumber.
D. Open the Schedule board and filter by the term expert plumber.

Selected Answer: A
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Question #: 274
Topic #: 1
You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office.
You need to identify an expert plumber for the client.
What are two possible ways to achieve this goal?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Open the Resource Manager Dashboard and filter Role Utilization by the term expert plumber.
B. Open the client’s project Gantt chart and filter by the term expert plumber.
C. Open the Resource Utilization board and filter by the term expert plumber.
D. Open the Schedule board and filter by the term expert plumber.

Selected Answer: D
———————————————————————-

Question #: 275
Topic #: 1
You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office.
You need to identify an expert plumber for the client.
What are two possible ways to achieve this goal?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Open the Resource Manager Dashboard and filter Role Utilization by the term expert plumber.
B. Open the client’s project Gantt chart and filter by the term expert plumber.
C. Open the Resource Utilization board and filter by the term expert plumber.
D. Open the Schedule board and filter by the term expert plumber.

Selected Answer: C
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Question #: 276
Topic #: 1
HOTSPOT –
You work for a home decorating company.
You need to ensure that qualifying leads can become project-based opportunities.
What should you do? To answer, select the appropriate option in the answer area.
Hot Area:

No answers

Selected Answer: C
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Question #: 277
Topic #: 1
HOTSPOT –
You work for a home decorating company.
You need to ensure that qualifying leads can become project-based opportunities.
What should you do? To answer, select the appropriate option in the answer area.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 278
Topic #: 1
HOTSPOT –
You work for a home decorating company.
You need to ensure that qualifying leads can become project-based opportunities.
What should you do? To answer, select the appropriate option in the answer area.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 279
Topic #: 1
HOTSPOT –
You work for a home decorating company.
You need to ensure that qualifying leads can become project-based opportunities.
What should you do? To answer, select the appropriate option in the answer area.
Hot Area:

No answers

Selected Answer: A
———————————————————————-

Question #: 280
Topic #: 1
HOTSPOT –
You work for a home decorating company.
You need to ensure that qualifying leads can become project-based opportunities.
What should you do? To answer, select the appropriate option in the answer area.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 281
Topic #: 1
You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians’ qualifications professional licenses, and certifications.
Which attribute should you use?

A. Skills
B. Roles
C. Proficiency model

Selected Answer: A
———————————————————————-

Question #: 282
Topic #: 1
You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians’ qualifications professional licenses, and certifications.
Which attribute should you use?

A. Skills
B. Roles
C. Proficiency model

Selected Answer: A
———————————————————————-

Question #: 283
Topic #: 1
You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians’ qualifications professional licenses, and certifications.
Which attribute should you use?

A. Skills
B. Roles
C. Proficiency model

Selected Answer: A
———————————————————————-

Question #: 284
Topic #: 1
You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians’ qualifications professional licenses, and certifications.
Which attribute should you use?

A. Skills
B. Roles
C. Proficiency model

Selected Answer: A
———————————————————————-

Question #: 285
Topic #: 1
You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians’ qualifications professional licenses, and certifications.
Which attribute should you use?

A. Skills
B. Roles
C. Proficiency model

Selected Answer: A
———————————————————————-

Question #: 286
Topic #: 1
DRAG DROP –
A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app.
You need to correct a submitted time entry.
Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

No answers

Selected Answer: A
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Question #: 287
Topic #: 1
DRAG DROP –
A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app.
You need to correct a submitted time entry.
Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

No answers

Selected Answer: D
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Question #: 288
Topic #: 1
DRAG DROP –
A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app.
You need to correct a submitted time entry.
Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

No answers

Selected Answer: C
———————————————————————-

Question #: 289
Topic #: 1
DRAG DROP –
A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app.
You need to correct a submitted time entry.
Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

No answers

Selected Answer: B
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Question #: 290
Topic #: 1
DRAG DROP –
A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app.
You need to correct a submitted time entry.
Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

No answers

Selected Answer: B
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Question #: 291
Topic #: 1
HOTSPOT –
You are a project manager for a company that uses Dynamics 365 Project Operations.
You need to determine whether a specific resource has availability to work on a project.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: C
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Question #: 292
Topic #: 1
HOTSPOT –
You are a project manager for a company that uses Dynamics 365 Project Operations.
You need to determine whether a specific resource has availability to work on a project.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 293
Topic #: 1
HOTSPOT –
You are a project manager for a company that uses Dynamics 365 Project Operations.
You need to determine whether a specific resource has availability to work on a project.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 294
Topic #: 1
HOTSPOT –
You are a project manager for a company that uses Dynamics 365 Project Operations.
You need to determine whether a specific resource has availability to work on a project.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: B
———————————————————————-

Question #: 295
Topic #: 1
HOTSPOT –
You are a project manager for a company that uses Dynamics 365 Project Operations.
You need to determine whether a specific resource has availability to work on a project.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 296
Topic #: 1
A company plans to implement Dynamics 365 Project Operations.
Which two billing methods does Dynamics 365 Project Operations support?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Time and Material
B. Fixed Price
C. Expense
D. Not-to-exceed Limit

Selected Answer: AB
———————————————————————-

Question #: 297
Topic #: 1
A company plans to implement Dynamics 365 Project Operations.
Which two billing methods does Dynamics 365 Project Operations support?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Time and Material
B. Fixed Price
C. Expense
D. Not-to-exceed Limit

Selected Answer: AB
———————————————————————-

Question #: 298
Topic #: 1
A company plans to implement Dynamics 365 Project Operations.
Which two billing methods does Dynamics 365 Project Operations support?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Time and Material
B. Fixed Price
C. Expense
D. Not-to-exceed Limit

Selected Answer: AB
———————————————————————-

Question #: 299
Topic #: 1
A company plans to implement Dynamics 365 Project Operations.
Which two billing methods does Dynamics 365 Project Operations support?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Time and Material
B. Fixed Price
C. Expense
D. Not-to-exceed Limit

Selected Answer: AB
———————————————————————-

Question #: 300
Topic #: 1
A company plans to implement Dynamics 365 Project Operations.
Which two billing methods does Dynamics 365 Project Operations support?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Time and Material
B. Fixed Price
C. Expense
D. Not-to-exceed Limit

Selected Answer: AB