MB-910: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Question #: 301
Topic #: 1
HOTSPOT –
A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:
✑ Monthly bookkeeping services that take four hours
✑ Yearly tax filings with variable hours that are based on a client’s needs for one year
Reimbursements for unplanned government filing fees

You need to create opportunity rows.
Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: A
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Question #: 302
Topic #: 1
HOTSPOT –
A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:
✑ Monthly bookkeeping services that take four hours
✑ Yearly tax filings with variable hours that are based on a client’s needs for one year
Reimbursements for unplanned government filing fees

You need to create opportunity rows.
Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: C
———————————————————————-

Question #: 303
Topic #: 1
HOTSPOT –
A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:
✑ Monthly bookkeeping services that take four hours
✑ Yearly tax filings with variable hours that are based on a client’s needs for one year
Reimbursements for unplanned government filing fees

You need to create opportunity rows.
Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 304
Topic #: 1
HOTSPOT –
A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:
✑ Monthly bookkeeping services that take four hours
✑ Yearly tax filings with variable hours that are based on a client’s needs for one year
Reimbursements for unplanned government filing fees

You need to create opportunity rows.
Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 305
Topic #: 1
HOTSPOT –
A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:
✑ Monthly bookkeeping services that take four hours
✑ Yearly tax filings with variable hours that are based on a client’s needs for one year
Reimbursements for unplanned government filing fees

You need to create opportunity rows.
Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 306
Topic #: 1
HOTSPOT –
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 307
Topic #: 1
HOTSPOT –
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: B
———————————————————————-

Question #: 308
Topic #: 1
HOTSPOT –
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: C
———————————————————————-

Question #: 309
Topic #: 1
HOTSPOT –
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: A
———————————————————————-

Question #: 310
Topic #: 1
HOTSPOT –
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: B
———————————————————————-

Question #: 311
Topic #: 1
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which solution should you use?

A. Customer Voice
B. Power BI
C. Power Automate

Selected Answer: B
———————————————————————-

Question #: 312
Topic #: 1
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which solution should you use?

A. Customer Voice
B. Power BI
C. Power Automate

Selected Answer: B
———————————————————————-

Question #: 313
Topic #: 1
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which solution should you use?

A. Customer Voice
B. Power BI
C. Power Automate

Selected Answer: B
———————————————————————-

Question #: 314
Topic #: 1
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which solution should you use?

A. Customer Voice
B. Power BI
C. Power Automate

Selected Answer: B
———————————————————————-

Question #: 315
Topic #: 1
A company uses Dynamics 365 Sales.
You need to analyze account data and create reports based on the analyses.
Which solution should you use?

A. Customer Voice
B. Power BI
C. Power Automate

Selected Answer: B
———————————————————————-

Question #: 316
Topic #: 1
DRAG DROP –
A company implements Dynamics 365 Sales.
Users are unsure how to perform various tasks.
You need to recommend features to help the company configure the system.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

No answers

Selected Answer: A
———————————————————————-

Question #: 317
Topic #: 1
DRAG DROP –
A company implements Dynamics 365 Sales.
Users are unsure how to perform various tasks.
You need to recommend features to help the company configure the system.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

No answers

Selected Answer: B
———————————————————————-

Question #: 318
Topic #: 1
DRAG DROP –
A company implements Dynamics 365 Sales.
Users are unsure how to perform various tasks.
You need to recommend features to help the company configure the system.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

No answers

Selected Answer: A
———————————————————————-

Question #: 319
Topic #: 1
DRAG DROP –
A company implements Dynamics 365 Sales.
Users are unsure how to perform various tasks.
You need to recommend features to help the company configure the system.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

No answers

Selected Answer: A
———————————————————————-

Question #: 320
Topic #: 1
DRAG DROP –
A company implements Dynamics 365 Sales.
Users are unsure how to perform various tasks.
You need to recommend features to help the company configure the system.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

No answers

Selected Answer: D
———————————————————————-

Question #: 321
Topic #: 1
You need to update inventory data for a company’s warehouse.
Which two record types can you use to update the inventory? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Agreement
B. Warehouse
C. Inventory adjustment
D. Return merchandise authorization (RMA)

Selected Answer: CD
———————————————————————-

Question #: 322
Topic #: 1
You need to update inventory data for a company’s warehouse.
Which two record types can you use to update the inventory? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Agreement
B. Warehouse
C. Inventory adjustment
D. Return merchandise authorization (RMA)

Selected Answer: CD
———————————————————————-

Question #: 323
Topic #: 1
You need to update inventory data for a company’s warehouse.
Which two record types can you use to update the inventory? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Agreement
B. Warehouse
C. Inventory adjustment
D. Return merchandise authorization (RMA)

Selected Answer: CD
———————————————————————-

Question #: 324
Topic #: 1
You need to update inventory data for a company’s warehouse.
Which two record types can you use to update the inventory? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Agreement
B. Warehouse
C. Inventory adjustment
D. Return merchandise authorization (RMA)

Selected Answer: CD
———————————————————————-

Question #: 325
Topic #: 1
You need to update inventory data for a company’s warehouse.
Which two record types can you use to update the inventory? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Agreement
B. Warehouse
C. Inventory adjustment
D. Return merchandise authorization (RMA)

Selected Answer: CD
———————————————————————-

Question #: 326
Topic #: 1
You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals.
The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.
You need to attach a proposal to a customer record.
Which mechanism should you use to attach the proposal?

A. Timeline attachment
B. Word template
C. Documents tab

Selected Answer: C
———————————————————————-

Question #: 327
Topic #: 1
You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals.
The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.
You need to attach a proposal to a customer record.
Which mechanism should you use to attach the proposal?

A. Timeline attachment
B. Word template
C. Documents tab

Selected Answer: C
———————————————————————-

Question #: 328
Topic #: 1
You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals.
The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.
You need to attach a proposal to a customer record.
Which mechanism should you use to attach the proposal?

A. Timeline attachment
B. Word template
C. Documents tab

Selected Answer: C
———————————————————————-

Question #: 329
Topic #: 1
You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals.
The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.
You need to attach a proposal to a customer record.
Which mechanism should you use to attach the proposal?

A. Timeline attachment
B. Word template
C. Documents tab

Selected Answer: C
———————————————————————-

Question #: 330
Topic #: 1
You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals.
The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.
You need to attach a proposal to a customer record.
Which mechanism should you use to attach the proposal?

A. Timeline attachment
B. Word template
C. Documents tab

Selected Answer: C
———————————————————————-

Question #: 331
Topic #: 1
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal.
You need to recommend an app for the company.
Which app should you recommend?

A. Microsoft Excel
B. Microsoft Outlook
C. Dynamics 365 Sales Insights
D. Microsoft Teams

Selected Answer: D
———————————————————————-

Question #: 332
Topic #: 1
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal.
You need to recommend an app for the company.
Which app should you recommend?

A. Microsoft Excel
B. Microsoft Outlook
C. Dynamics 365 Sales Insights
D. Microsoft Teams

Selected Answer: D
———————————————————————-

Question #: 333
Topic #: 1
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal.
You need to recommend an app for the company.
Which app should you recommend?

A. Microsoft Excel
B. Microsoft Outlook
C. Dynamics 365 Sales Insights
D. Microsoft Teams

Selected Answer: D
———————————————————————-

Question #: 334
Topic #: 1
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal.
You need to recommend an app for the company.
Which app should you recommend?

A. Microsoft Excel
B. Microsoft Outlook
C. Dynamics 365 Sales Insights
D. Microsoft Teams

Selected Answer: D
———————————————————————-

Question #: 335
Topic #: 1
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal.
You need to recommend an app for the company.
Which app should you recommend?

A. Microsoft Excel
B. Microsoft Outlook
C. Dynamics 365 Sales Insights
D. Microsoft Teams

Selected Answer: D
———————————————————————-

Question #: 336
Topic #: 1
HOTSPOT –
A customer purchases Microsoft 365 and Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: B
———————————————————————-

Question #: 337
Topic #: 1
HOTSPOT –
A customer purchases Microsoft 365 and Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: A
———————————————————————-

Question #: 338
Topic #: 1
HOTSPOT –
A customer purchases Microsoft 365 and Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: D
———————————————————————-

Question #: 339
Topic #: 1
HOTSPOT –
A customer purchases Microsoft 365 and Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: C
———————————————————————-

Question #: 340
Topic #: 1
HOTSPOT –
A customer purchases Microsoft 365 and Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:

No answers

Selected Answer: B
———————————————————————-

Question #: 341
Topic #: 1
DRAG DROP –
You are designing reports for a pharmacy. The pharmacy uses Dynamics 365 Sales.
Match each tool to the reporting requirements.
Instructions: To answer, drag the appropriate tool from the column on the left to the requirements on the right. Each tool may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Select and Place:

No answers

Selected Answer: D
———————————————————————-

Question #: 342
Topic #: 1
DRAG DROP –
You are designing reports for a pharmacy. The pharmacy uses Dynamics 365 Sales.
Match each tool to the reporting requirements.
Instructions: To answer, drag the appropriate tool from the column on the left to the requirements on the right. Each tool may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Select and Place:

No answers

Selected Answer: A
———————————————————————-

Question #: 343
Topic #: 1
DRAG DROP –
You are designing reports for a pharmacy. The pharmacy uses Dynamics 365 Sales.
Match each tool to the reporting requirements.
Instructions: To answer, drag the appropriate tool from the column on the left to the requirements on the right. Each tool may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Select and Place:

No answers

Selected Answer: A
———————————————————————-

Question #: 344
Topic #: 1
DRAG DROP –
You are designing reports for a pharmacy. The pharmacy uses Dynamics 365 Sales.
Match each tool to the reporting requirements.
Instructions: To answer, drag the appropriate tool from the column on the left to the requirements on the right. Each tool may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Select and Place:

No answers

Selected Answer: D
———————————————————————-

Question #: 345
Topic #: 1
DRAG DROP –
You are designing reports for a pharmacy. The pharmacy uses Dynamics 365 Sales.
Match each tool to the reporting requirements.
Instructions: To answer, drag the appropriate tool from the column on the left to the requirements on the right. Each tool may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
Select and Place:

No answers

Selected Answer: B
———————————————————————-

Question #: 346
Topic #: 1
All employees at a company work eight hours each day Monday through Friday. A resource named Resource1 has 40 hours available for a specific week.
You need to schedule Resource1 to work on a project during that week. The resource must work the hours detailed below:

Which allocation method should you use?

A. Remaining capacity
B. Percentage capacity
C. Full capacity
D. Front-load hours

Selected Answer: D
———————————————————————-

Question #: 347
Topic #: 1
All employees at a company work eight hours each day Monday through Friday. A resource named Resource1 has 40 hours available for a specific week.
You need to schedule Resource1 to work on a project during that week. The resource must work the hours detailed below:

Which allocation method should you use?

A. Remaining capacity
B. Percentage capacity
C. Full capacity
D. Front-load hours

Selected Answer: D
———————————————————————-

Question #: 348
Topic #: 1
All employees at a company work eight hours each day Monday through Friday. A resource named Resource1 has 40 hours available for a specific week.
You need to schedule Resource1 to work on a project during that week. The resource must work the hours detailed below:

Which allocation method should you use?

A. Remaining capacity
B. Percentage capacity
C. Full capacity
D. Front-load hours

Selected Answer: D
———————————————————————-

Question #: 349
Topic #: 1
All employees at a company work eight hours each day Monday through Friday. A resource named Resource1 has 40 hours available for a specific week.
You need to schedule Resource1 to work on a project during that week. The resource must work the hours detailed below:

Which allocation method should you use?

A. Remaining capacity
B. Percentage capacity
C. Full capacity
D. Front-load hours

Selected Answer: D
———————————————————————-

Question #: 350
Topic #: 1
All employees at a company work eight hours each day Monday through Friday. A resource named Resource1 has 40 hours available for a specific week.
You need to schedule Resource1 to work on a project during that week. The resource must work the hours detailed below:

Which allocation method should you use?

A. Remaining capacity
B. Percentage capacity
C. Full capacity
D. Front-load hours

Selected Answer: D