PMI-PBA: PMI Professional in Business Analysis Part 3
Question #: 41
Topic #: 1
The technology department identified a defect in the company’s software, which leads to an increase in human resource requirements to perform manual transactions as a workaround for tasks that should have been automated. The company begins losing money, so it hires a business analyst to produce a business case that outlines the problem/opportunity, potential options, and a recommendation for how to proceed.
Which of the following analyses must the business analyst perform in order to complete the business case and arrive at a solid recommendation?
A. SWOT
B. Cost-benefit
C. Risk
D. Gap
Selected Answer: B
Question #: 42
Topic #: 1
Company A would like to enter into a new market. The business analyst has been assigned to a project for which nobody in Company A has any prior experience. The project manager has asked the business analyst to assist in resource planning.
What should the business analyst recommend to the project manager?
A. Ask the sponsor for more resources.
B. Review the business case to reconsider the project.
C. Ask the developer’s team manager for more resources.
D. Hire external subject matter experts for the core project team.
Selected Answer: D
Question #: 43
Topic #: 1
A new project’s goal is to replace an existing system. What is an input into solution evaluation and decision making in this context?
A. Cost-benefit analysis of the existing system
B. New solution design specification
C. Customer metrics on the existing system
D. Technical readiness of the development team
Selected Answer: C
Question #: 44
Topic #: 1
The project manager is beginning to prepare for a test readiness review with the customer. The project manager knows that the customer will want a summary of requirements that have been rejected or deferred. The project manager has requested that the business analyst provide a list of rejected and deferred requirements.
What should the business analyst have done to complete this request?
A. Limit the number of rejected requirements on the project.
B. Set up a change control board to track the number of rejections.
C. Track rejected requirements in the system requirements verification matrix.
D. Spend more time up-front reviewing the requirements to limit rejections.
Selected Answer: C
Question #: 45
Topic #: 1
What should the business analyst do to ensure that all requirements meet a quality checklist before the development and testing phase?
A. Negotiate with the client to standardize the requirements.
B. Assign a verification method to each requirement.
C. Validate the requirements deemed important by the stakeholders.
D. Obtain approval from engineering for partial testing of the requirements.
Selected Answer: B
Question #: 46
Topic #: 1
A company is in the final phases of implementing a project for a client. Which tool or technique could the business analyst use to iteratively validate the solution?
A. Expected vs. actual results
B. Expected vs. actual costs
C. Schedule variance
D. Quality variance
Selected Answer: B
Question #: 47
Topic #: 1
The client produced a specification for a new product to be developed by Company A. Company A designed and successfully tested the new product against the test plan, yet the client does not agree that it meets the specification.
What could have caused this?
A. The requirements matrix did not adequately track back to client requirements.
B. The product design was not properly reviewed by the quality department.
C. Requirement changes were not properly identified in the project charter.
D. The product was not adequately tested in accordance with the test plan.
Selected Answer: B
Question #: 48
Topic #: 1
A business analyst for Company A has been assigned to a three-year project to assist health insurance Company B with implementing and testing a new set of medical codes. The business analyst has identified many stakeholders who will participate in the project. For example, Company A will designate technical staff to write and code the requirements and provide a testing team to test the new functionality. The senior director of Company B will require weekly progress updates. The project manager from Company A will create project plans, schedule meetings, and provide meeting minutes.
In the scenario above, what is the role of the technical staff and testing team from Company A?
A. Consult
B. Responsible
C. Accountable
D. Inform
Selected Answer: B
Question #: 49
Topic #: 1
Testing on a project has been completed. In order to proceed with deployment, a decision is needed.
Who should the business analyst contact to review the testing results and get approval to proceed with deployment?
A. The tester identified in the testing strategy
B. The project manager identified in the project charter.
C. The project sponsor identified in the scope document.
D. The person identified in the RACI matrix.
Selected Answer: D
Question #: 50
Topic #: 1
The business managers had clearly stated that the delivered website must simultaneously accommodate millions of users around the globe. However, within the first week of the production launch, the website crashes frequently.
This situation could have been averted if:
A. critical business requirements were accommodated and tested.
B. essential product requirements were captured and tested.
C. quality attributes were captured and tested.
D. nonfunctional requirements were identified and tested.
Selected Answer: D
Question #: 51
Topic #: 1
The best way to ensure the integrity of requirements is to:
A. implement version control, maintain a history of requirements changes, and track the status of each requirement
B. establish a requirements baseline, establish a change control board, and label each requirement uniquely
C. use a requirements management tool, measure requirements volatility, and maintain a history of requirements changes
D. establish a change control board, track the status of each requirement, and use a requirements management tool.
Selected Answer: A
Question #: 52
Topic #: 1
An insurance company embarks on a project to replace its current enrollment and billing software application, which will no longer be supported by the end of the calendar year. The new enrollment and billing application must be implemented before the current vendor contract ends. The business analyst gathers the initial requirements for the new enrollment and billing application. Based on the large volume of requirements, the business analyst realizes that the requirements will need to be prioritized.
Which requirements prioritization method should the business analyst use for this project?
A. Time-boxing
B. Risk analysis
C. Weighted ranking
D. MoSCoW
Selected Answer: A
Question #: 53
Topic #: 1
Projects have been managed well and completed on schedule and on budget. However, successful completion of the projects has not improved the company’s performance and profitability.
Which of the following should have been implemented to ensure that the projects would improve the company’s performance and profitability?
A. A risk plan
B. A strategies and goals analysis
C. A project management plan
D. A review with appropriate stakeholders
Selected Answer: B
Question #: 54
Topic #: 1
During the initial phase of a project, which technique could assist in identifying and categorizing the stakeholders?
A. Organization modeling
B. Power/interest grid
C. Business activity model
D. RACI matrix
Selected Answer: B
Question #: 55
Topic #: 1
When faced with a tight timeline, the project sponsor suggests that the project team start development without creating traceability artifacts. What should the business analyst do?
A. Negotiate for a quick approval of a reduced set of traceability artifacts.
B. Explain the value of requirements traceability.
C. Eliminate traceability activities for the project.
D. Start development activities without traceability items.
Selected Answer: B
Question #: 56
Topic #: 1
A business analyst assigned to review test output for a project realizes that an approved requirement has been missed. Which technique could the business analyst have used to ensure that requirements were delivered as stated?
A. Use cased
B. Requirements management plan
C. Traceability matrix
D. Work breakdown structure
Selected Answer: C
Question #: 57
Topic #: 1
After implementation of the product, the customer reports defects. What is the best course of action to take?
A. Escalate the issue to the project manager since the acceptance was given by the customer.
B. Do nothing since the solution is now the responsibility of the operations manager.
C. Compare reported defects with user acceptance test results.
D. Involve the end users and plan a new round of acceptance tests to check the gaps.
Selected Answer: C
Question #: 58
Topic #: 1
A company has just finished the development work for a new software sales tracking application and is in the process of validating that the new application meets all of the acceptance criteria defined for the business requirements. During the validation process, a stakeholder discovers that the application does not provide the selection criteria needed to produce the sales volume reporting required by the company’s financial department. The business analyst for the project determines that the selection criteria needed was not specified in the system requirements or design specifications.
Which of the following tools and/or techniques might be used by the business analyst to determine how the selection criteria requirement was missed?
A. Root cause analysis, fishbone diagram, and/or the Five Whys
B. Scope modeling, Ishikawa diagram, and/or the Five Whys
C. Root cause analysis, problem tracking, and/or benchmarking
D. Cause and effect diagram, brainstorming, and/or the Five Whys
Selected Answer: A
Question #: 59
Topic #: 1
A major stakeholder of a project is surprised to learn that a particular requirement was not implemented during the latest launch. The business analyst tells the stakeholder that the requirement status was changed to “deferred”.
What could have prevented the stakeholder from being surprised about the status change?
A. The status should have been reviewed prior to project launch.
B. The status should have been communicated to all project stakeholders.
C. The status should have been updated in the traceability matrix.
D. The status should have been communicated to the requirement’s source.
Selected Answer: B
Question #: 60
Topic #: 1
Last year, a company registered a high number of complaints about its customer service. Which of the following tools or techniques can help to identify the high-priority changes needed to improve that service?
A. A work breakdown structure analysis of the service
B. A cause-and-effect diagram
C. A Pareto analysis
D. A flowchart of the service
Selected Answer: C
