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QUESTION NO: 181
Which of the following does Salesforce CRM provide for restricting login access to the application? Choose 3 answers
A. Profile-based IP restrictions
B. Organization-wide IP restrictions
C. Profile-based login hour restrictions
D. Organization-wide login hour restrictions
QUESTION NO: 182
Workflow Rules Consist of the following components:
A. Workflow Task
B. Workflow Outbound Message
C. Workflow Field Updates
D. Workflow Actions
E. Workflow Email Alerts
QUESTION NO: 183
Are Tags searchable from standard Search components?
QUESTION NO: 184
Recent Items use the?
A. Edit Pagelayout
B. Detail Pagelayout
D. Related List
QUESTION NO: 185
_________ are words or short phrases that users can associate with most Salesforce.com records to describe and organize their data in a personalized way?
D. Home Pagelayout
QUESTION NO: 186
What happens when a user clicks on the Create New Apps option present in the List of Apps section?
A. User is taken to a Create new App Page in salesforce.com
B. User is taken to Appexchange
C. User is taken to developer.force.com page
D. None of the above
QUESTION NO: 187
__________ are a collection of Force.com components and applications that are made available to other organizations through the AppExchange.
C. Workflow Rules
E. VisualForce Page
QUESTION NO: 188
 You can set the Tab as a Landing Tab while creating the Tab for the Object?
QUESTION NO: 189
Which is the new type of Dashboard Chart to make entry in Spring11 Release?
A. Waterfall Chart
E. Organization Chart
QUESTION NO: 190
In Spring’11 salesforce.com release Dynamic Dashboards have been launched for which edition:
A. Developer Edition
B. Professional Edition
C. Enterprise Edition
D. Unlimited Edition
QUESTION NO: 191
5 dynamic dashboards for Enterprise Edition
10 for Unlimited Edition
3 Developer Edition.
To create, edit, and delete dynamic dashboards: “Run Reports” AND “Manage Dynamic Dashboards”
Which of the following events are allowed while writing a trigger on feeds item and feed Comment object?
A. Insert, Update
B. Insert, Delete
C. Insert, Undelete
D. Update, Undelete
E. Insert, Update, Delete
QUESTION NO: 192
You can share the Dashboard components snapshot with everyone in the Company with chatter?
A. No, we cannot share with the company
B. No, we cannot share with people who do not have access to the dashboard
C. Yes we can share, but only people having access to dashboard will be able to see the data
D. Yes and everyone will be able to see it regardless of access to dashboard
QUESTION NO: 193
Inline Editing is available in visual force pages?
QUESTION NO: 194
With Spring’11 release now you can have Photos in Dashboard components?
B. Yes but only in Tables
C. Yes in every type of Chart
QUESTION NO: 195
Which of the following are new features on the Chatter tab?
C. Live Updates
D. All of the Above
QUESTION NO: 196
Which of the following is the new workflow feature of Spring’11 Release?
A. Workflow Rules
C. Field Update
D. Outbound messages
QUESTION NO: 197
Field Sets works on both Standard as well as Custom Objects?
QUESTION NO: 198
Which combination of objects is available when creating a custom report type for Chatter reports?
A. Opportunities, Followers, User Feed
B. Accounts, User Feed, Comments
C. Users, User Feed, Comments
D. Chatter Groups, Members
QUESTION NO: 199
Which of the following settings directly affects Date fields to display as MM/DD/YYYY?
B. Time Zone
D. Default Currency
QUESTION NO: 200
Where do you go to create a List View so that you can see it on the Console, under the Accounts object?
A. Create a list view on the Console
B. Create a list view on Accounts
C. Create a list view on Contacts
D. Create a field on the Console
Topic 3, Volume C
QUESTION NO: 201
Which of the following statements are true about Data Validation?
A. Validation rules apply to all new and updated records for an object.
B. Validation rules can update fields which are not included in a page layout.
C. Validation rules can reference fields which are not included in a page layout.
D. If an error message is not set, a default message will be prompted instead.
E. All of the above.
F. None of the Above.
QUESTION NO: 202
Which type(s) of file(s) is accessible through Content?
A. Audio Files.
B. PPT and Video files only.
C. Salesforce CRM Content can include all file types.
D. Files attached to a Chatter profile post.
E. Video Files.
F. Microsoft® PowerPoint presentations.
QUESTION NO: 203
What is parallel approval Routing?
A. When you can mass assign your locked records to users in your same Role
B. The ability to send approval requests to yourself multiple times, so you can approve a record
C. The ability to take back approval requests once you have sent them
D. The ability to send approval requests to multiple approvers in a single step
QUESTION NO: 204
Chatter Desktop is not available in which Salesforce Edition?
A. Free Edition
F. Contact Manager
QUESTION NO: 205
The account owner, opportunity owners, and case owners may or may not be the same user.
QUESTION NO: 206
Which file types can you use when exporting reports?
A. You can not export a report. You can only email it.
B. Comma Delimited (.csv)
C. Excel (.xls)
QUESTION NO: 207
A Standard profile that has Standard User Permissions and can manage published solutions and solution categories
A. Marketing Profile
B. Contract Manager
C. System Administrator
D. Marketing User
E. Solution Manager
QUESTION NO: 208
Which of the following are setting options for the User Interface?
A. Enable Collapsible Sections
B. Show Quick Create
C. Show customer Sidebar Components on All Pages
D. Transfer all Open Opportunities
E. Enable Drag-and-drop scheduling on List Views
QUESTION NO: 209
The Report Builder is different from the Report Wizard.
QUESTION NO: 210
Salesforce.com archives older activities according to which of the following conditions:
A. Closed Events 180 days old
B. Events with a due date greater than 365 days old
C. Open tasks with a due date greater than 365 days old
D. Closed tasks with a due date greater than 365 days old
E. Closed tasks without a due date that were created more than 365 days ago
QUESTION NO: 211
IF(ISPICKVAL(picklist_field)) has the same output as:
QUESTION NO: 212
At this click path Setup > App Setup > Customize > Tab Names and Labels > Rename Tabs and Labels you can rename the Tab Names of standard objects.
QUESTION NO: 213
Is identity confirmation necessary if a user’s IP address is known and browser cookie exists?
QUESTION NO: 214
What is the maximum number of records to be printed in the Printable View of a list view?
QUESTION NO: 215
Are custom object reports accessible when you add a custom object tab?
C. Only if the Object is not related to any other object
QUESTION NO: 216
What is not found on a Company Profile?
A. Language, Locale, and Time Zone
D. Storage and Used Space
E. Manage Currencies
F. Fiscal Years
QUESTION NO: 217
Custom Report Types (CRT) allows you to build a framework from which users can create and customize reports in the report wizard but not in report builder.
QUESTION NO: 218
A Profile is a collection of settings and permissions that determine what the user can do with records they have access to and how they view those records.
QUESTION NO: 219
When are data Validation Rules enforced?
A. Upon opening the record
B. Upon closing the record
C. Upon editing a field
D. Upon saving a record
QUESTION NO: 220
System Administrators have this permission by default.
A. None of these
B. Report Wizard
C. Report Builder
D. Both Report Wizard and Report builder
QUESTION NO: 221
The Salesforce Console is an example of what?
B. Third Party Web integration/Application
QUESTION NO: 222
What is the click path to enable Enhance Profile Management?
A. Setup | Customize | User Interface
B. Setup | Manage Users | Profiles
C. Setup | Profiles | Customize
QUESTION NO: 223
Custom formula fields can reference other custom formula fields including themselves.
QUESTION NO: 224
You must run the report before you can print or export it because the Printable View and Export details buttons are not available in the report builder.
QUESTION NO: 225
Which Salesforce editions provide option for customizing profiles?
A. All Editions
B. Unlimited, Developer and Enterprise Editions
C. Professional, Unlimited, and Developer Editions
D. Enterprise, Unlimited, and Developer Editions
E. All except Group Edition
F. All except Professional Edition
QUESTION NO: 226
How many profiles can load in a single list view with Enhanced Profile Management enabled?
QUESTION NO: 227
Which is a capability of the new Service Cloud console?
A. It provides data visibility by combining a list view and related records on one screen.
B. It allows agents to view key record information in the highlights panel.
C. It preserves the context of calls using primary tabs and subtabs.
D. It allows access to data by opening each record in a new window.
E. It allows agents to take notes in an interaction log while in a call.
QUESTION NO: 228
User A modifies a record. This modification triggers a workflow rule for immediate execution that includes a field update on the current record. After the execution is complete, what user will be listed under the Last Modified field of this record?
A. User A
B. The designated workflow user
C. The default workflow user
D. The last user to modify the record prior to User A
QUESTION NO: 229
How does Locale settings affect your exported CSV file?
A. It doesn’t affect anything.
B. It determines the delimiter.
C. It determines the encoding.
D. It determines the encryption.
QUESTION NO: 230
What are two sources from which cases can be created?
D. Connect for Outlook
QUESTION NO: 231
Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns?
QUESTION NO: 232
Every profile, including profiles associated with Customer Portal users must have at least one visible app.
QUESTION NO: 233
Which statements are true about Cloud Scheduler?
A. It is available in Group, Professional, Enterprise, Unlimited, and Developer Editions only.
B. Cloud Scheduler is now enabled by default for all organizations.
C. You can automatically see the New Meeting Request button on all eligible contact, lead, and person account detail pages.
D. Meeting organizers can not use Cloud Scheduler to request meetings with customers, and have customers select preferred times before confirming the meeting.
E. Administrators can add or remove the New Meeting Request button on multiple page layouts using the new Cloud Scheduler quick setup method.
QUESTION NO: 234
Clients do not have to enable Customizable forecasting before they can ask salesforce to activate Territory Management.
QUESTION NO: 235
What happens when you convert a Lead and an existing account and contact have the same name as the one specified on the lead?
A. A new account and contact will be created with different Salesforce ID.
B. You can choose to update the existing account and contact.
C. The records will automatically update.
D. The conversion will fail.
E. The account and contact will automatically be overwritten
QUESTION NO: 236
You can not use the browser’s print function to print reports.
QUESTION NO: 237
This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support:
C. Sales Cloud
D. Service Cloud2
E. Sales Cloud2
F. None of the Above
QUESTION NO: 238
How many workflow rules can you create per entity?
QUESTION NO: 239
What is the default report format for new reports created in report builder?
QUESTION NO: 240
Which of the following is part of the Sales Cloud 2?
A. Accounts and Contacts
C. Marketing and Leads
E. Content Library
F. Opportunities and Quotes